Author Archives: Chris Gibson

Route Control Emergency Contact Numbers

Resilience Direct will host the Route Control Emergency Contact numbers. The contact numbers will also be distributed through a JOL Action Note in October 2025, and when they are updated, these will be shared locally by Network Rail Route Controls, by email to emergency service Control Rooms through identified email addresses, and updated on Resilience […]

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Resilience Direct

The Resilience Direct page, which is accessible for resilience leads with a Resilience Direct account across Network Rail and the Emergency Services, also hosts the Emergency Services Guidance and Action Cards, Rail SAFE, training videos, and other supporting materials. Resilience Direct will also host the Route Control Emergency Contact numbers. These will be distributed through […]

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Emergency Services Guidance and Action Cards

Emergency Services Guidance, Responder and Control Action Cards go live date: 30/06/2025 The Emergency Services Guidance is the document which is provided to the Emergency Services by Network Rail to assist with understanding the risks, and the process that should be followed when there is an incident on or near the railway. The Actions Cards […]

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