Contact us

If there’s a safety threat to you or to others such as:

  • Animals, objects or people on or near the track
  • Damage or fault at a level crossing
  • A vehicle has hit a bridge
  • A broken fence or open gate allowing access to the track

Please call our 24 hour helpline immediately:

03457 11 41 41


Network Rail contact us

To report a crime, please contact the British Transport Police:

0800 40 50 40

Workforce Safety

Please note the following services are not for emergency or operated 24 hours a day,

Should you need to contact the workforce Safety team at Network Rail or have any general enquiries about safety central please post a question using ask the expert or alternatively please email

Should you need to contact the workforce Health and Wellbeing team at Network Rail please email

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